Pankaj is the Founder and Director of KPO Consultants. His expertise covers the full spectrum of legal outsourcing business including strategy development, operations management, and developing marketing and sales strategies to enter into business alliances with law firms in the US, UK, and other buyer markets. Pankaj has been responsible for pioneering the idea of providing advisory services to LPO companies in India and abroad. He has already run and wheeled named LPO companies on BOT model. Pankaj has represented KPO Consultants at several national and international conferences organized by reputable organizations like American Embassy, IACC, ASSOCHAM, PHDCCI, Lexis-Nexis and Institute of Chartered Accountants of India and Institute of Company Secretaries of India. Further, he was invited twice by the Government of Mauritius to share his views on "Building up LPO Industry in Mauritius" and "Doing KPO Business in Africa".
Pankaj holds an MBA degree with concentrations in Marketing and Finance from IMI, Belgium. He is also an Associate Company Secretary (2001) from Institute of Company Secretaries of India. Pankaj has also authored numerous papers on LPO industry. He is currently playing a role of crucial member of management cabinets of several LPOs in India and abroad.
As a Consultant, Apurv is responsible for assisting a number of legal outsourcing companies develop their operational capabilities. Prior to partnering with KPO Consultants, he carries more than 15 years of experience of working as a practicing Lawyer and also heading operations in top LPOs in India. He also offered his services in senior managerial capacity to two top legal outsourcing companies Integreon and Trivent Legal. During his last term with Trivent Legal, he served as Assistant Vice President of Legal Services building operational efficiencies for the company. He was responsible for all client interactions, operations and delivery, training and overall management of the Indian office.
Shekhar is based in the United States and offers consulting and operations capabilities to provide a complete and seamless process from-concept to deployment. He has got diverse background (British-born, Naturalized American of Indian origin) with experiences that range from executive position in a Fortune 5 company (Ford) to Board Member, CEO, COO and CFO roles in several start-ups. He is an expert on offshored services including legal, construction and medical services. He has worked on 4 continents (North America, Europe, Asia and Australia), and lived in 4 countries (USA, UK, Japan and India). He is also Board Member of several companies, including a public company. By education, Shekhar is an MBA, Graduate School of Business, University of Chicago, Marketing and Finance.
Rajiv Ranjan has more than a decade of experience in serving as Intellectual Property Strategic Asset Management expert at leading companies like Motorola, Inventurus and KED & Associates (a spin-off of Fleshner & Kim). He has been part of the knowledge & legal process outsourcing industry for more than 5 years and has experience of successfully shaping new start-up ventures. Rajiv has immense applied know-how in searching, drafting and analyzing patents. In particular, he specializes in design and implementation of strategies and mechanics for a variety of searches, such as novelty, infringement, Freedom-to-Operate (FTO)/Freedom-to-Practice (FTP), patentability, invalidation / validation, drafting patent applications, and drafting responses to office actions.
He has drafted more than 100 patent applications of which most of them have been published on USPTO online database. Rajiv has undergone 12 months rigorous training in US Patent Law for US Patent Agents conducted by US Patent Attorneys from Stanford, Massachusetts Institute of Technology (MIT) and at Motorola India. Rajiv has conducted corporate training programs at various technology firms, such as search mechanics at Lucas Technologies. Rajiv is Xilinx certified in Advanced Field Programmable Gate Arrays Design and Implementation and Brainbench certified in Active Server Pages. Rajiv was also associated with Council of Scientific and Industrial Research (CSIR) Lab Indian National Scientific Documentation Centre (INSDOC), now NISCAIR, as project engineer and held various positions, such as Senior Guest Counselor with IGNOU, Associateship in Information Science of CSIR and SAARC DOCUMENTATION CENTRE (SDC) at Delhi Congress. Rajiv’s area of expertise is drafting patents in Semicon, ASIC, Telecom and Meditronics domains.
Sanjay has more than 20 years of experience managing diverse number of corporate functions in outsourcing industry. He has been responsible for building several business units from scratch. Under his leadership and vision, one of the top BPOs grew from 120 in 2003 to 1000 in 2005. He also introduced concepts like ECGC to mitigate risk and helped company avoid losses of about US $ 150,000 in two years. Sanjay also managed successful completion of merger & acquisition deals with UK and Australian clients. Sanjay was also instrumental in streamlining operations and building systems supporting end-to-end process delivering services to clients. He also mastered the art of successful negotiation and clinching deals from buyers overseas.
Sanjay is a graduate in Computer Sciences from Delhi University and holds an MBA degree.