The present paper is an attempt to analyze some of the strengths and weakness of the LPO Industry that surfaced during the past year and to apply the understanding towards predicting some of the opportunities and threats that lie ahead for the LPO industry.

2009 was a definitive watershed event in the history of outsourcing and legal process was an equal party to the game. It marked many firsts in the industry- with majors like Rio Tinto upping and upsetting many long established industry standards. The recession that originated in the United States had by now spilled on to the rest of the world and specially Europe. Although by the second half of the year, boardrooms were again buzzing with the talks of ‘green shoots of recovery’, still uncertainty was yet to give way to the confidence of the better days of up until 2006-07.

The latest entrant on the Legal Process Outsourcing horizon is the Southeast Asian archipelago nation of Philippines. The outsourcing industry in the country has seen an exponential growth over the past five years. As of today it is the second largest outsourcing destination in Asia, with first being India.

If you are reading this, chances are pretty high that you are already witnessing one of the finest jewels of collaborative excellence. The most widely accepted internet browser of current times did not come from any single software behemoth. “Mozilla-Firefox” is the love child of a unique effort which harnessed the power of collaboration on scale and level unimagined before. As businesses become increasingly interdependent on each other and as new challenges arise everyday in the wake of dynamic business environments, industry alliances help all the players through collective means. The present analysis is aimed to achieve a better understanding of how alliances can lead to a win-win situation for all.

The LPO industry in India, although still in relative infancy, has seen a few years of fast paced activity and in a matter of few years gained tremendous experience, owing to the recent downturn, which turned to be a boon.